Shipping policy

Sales and Shipping Policy

1. All sales are final:
Due to the personalized and unique nature of our products, we do not accept returns under any circumstances.

2. Order processing time:
The estimated processing time for your order is 2 to 3 business days from the date of purchase.

• Note: This time does not include Saturdays, Sundays, or holidays.

3. Responsibility for address errors:
We are not responsible for packages lost due to incorrect addresses provided by the customer.

• Packages returned due to an incorrect address:
  If a package is returned due to an address error, the customer will be responsible for covering the shipping costs to resend the package.

4. Responsibility during transit:
We do NOT assume responsibility for:

• Delivery delays.
• Lost or damaged packages during transit with USPS.

5. Packages marked as delivered but not received:
If your package is marked as delivered by USPS but you have not received it, we recommend contacting your local USPS office directly to resolve the issue.

Thank you for understanding and supporting our policies.