Refund policy

Cancellation, Return, and Exchange Policy

1. We do not accept cancellations, returns, or exchanges:
Due to the nature of our products, we are unable to process cancellations, returns, or exchanges once the purchase has been made.

2. Issues with your order:
If you experience any issues with your order, such as missing products, defects, or shipping errors, please contact us immediately.

  • Time frame to report issues:
    You must notify us within 1 to 2 days after receiving your package.

3. Order repair or issue resolution:
To repair your order or resolve any issue, you must contact us within 3 days of receiving your package.

  • Important:
    If you do not contact us within this time frame, we will not be able to address the issue due to the time that has passed.

4. Contact:
Please reach out to us through our official platforms so we can promptly address your case.

Thank you for understanding and supporting our policies.